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Claims Specialist

Claims Specialist

Job ID 
Job Locations 
US-FL-Fort Lauderdale
Anne Ryczek

More information about this job



Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like mydriver.  With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value.


At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds.  Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.


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Position Summary:

The Senior Claims Specialist is responsible for handling all at fault- claims in the Claims Department. This person is mainly responsible for reconciling all outstanding claims.    


  • Review and ensure accuracy of all documentation associated with damage files
  • Contact at-fault individual(s) to attempt to collect on damages to Sixt vehicles
  • Properly bill at-fault individual (s) for all applicable fees (physical damage, towing, storage charges, administration fees, loss of use, diminish values of vehicles and etc.)
  • Run and analyze reports to identify outstanding claims and follow up accordingly
  • Handle billing disputes from individuals and insurance carriers
  • Handle disputes from attorneys
  • Process damage file payments
  • Process incoming and outgoing emails and telephone calls
  • Manage and maintain relations with third party vendors
  • Process and handle ICAR claims
  • Process and handle salvage claims
  • Perform other incidental and related duties as required and assigned.


  • High school diploma or GED required
  • Must have claims experience
  • Excellent work ethic; willing to take on multiple tasks
  • Great attention to detail and accuracy
  • Strong analytical skills
  • Exceptional interpersonal and communication skills required
  • Strong organizational skills with the ability to multi-task
  • Dependable, cooperative and willing to assist others
  • Knowledge of MS Office software Word and Excel
  • Must be able to work 40 hours per week
  • Must be able to work a flexible schedule
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Proficiency in English
  • Ability to communicate in other languages (French, Portuguese, Spanish, German, etc.) is a plus.




We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.


We are an Equal Opportunity Employer M/F/D/V.


The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.


Come join our team! Apply now.