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Reservation Sales Agent (Bilingual: English/Spanish)

Reservation Sales Agent (Bilingual: English/Spanish)

Job ID 
2015-1072
Job Locations 
US-FL-Fort Lauderdale
Category 
Sales
Recruiter 
Anne Ryczek
Ad 
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More information about this job

Overview

OPEN HOUSE DETAILS
Thursday, November 9th  
9am-5pm

Sixt Contact Center

1489 SE 17th Street Unit 2A

Fort Lauderdale, FL 33316


*An appointment is not required*

 

***Please bring a copy of your resume and come dressed to impress. Interviews will be conducted on the spot for Reservation Sales Agents and Customer Service Agents. Please be advised of the qualifications listed on the position which can be found below. Have a friend that may be interested? Bring them along!!!***

 

 

 

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver.  With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value.

 

At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds.  Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

 

Reservation Sales Agent . Call Center

 

Position Summary:

 

The primary responsibility of the Reservation Sales Agent (RSA) is to guide the customer to the ultimate luxury car rental experience by meeting sales goals and providing exceptional customer service in a fun and fast-paced environment.

Responsibilities

  • Maximize rates for all reservations
  • Encourage luxury vehicle upgrades
  • Meet sales goals as they are communicated
  • Handle all inbound telephone and email inquiries in a friendly and helpful manner
  • Schedule customer reservations, answer frequently asked questions and facilitate other information as needed
  • Provide excellent customer service in all customer contact situations according to our quality standards
  • Draft professional correspondence through email.

Qualifications

  • High School Diploma or GED
  • Minimum 1 year customer service experience; previous customer/escalation support experience preferred
  • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
  • Exceptional interpersonal skills required
  • Demonstrate strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Excellent management skills
  • Excellent relationship building skills
  • Must be at least 18 years old
  • Must be able to work 40 hours per week
  • Must be able to work a flexible schedule including day and/or evening hours
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Proficiency in English and Spanish or English and Portuguese required. Ability to communicate in other languages (French, German, etc.) a plus.

Benefits:

 

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

 

We are an Equal Opportunity Employer M/F/D/V.

 

The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

 

Come join our team! Apply now.