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Claims Processor

Claims Processor

Job ID 
2016-1466
Job Locations 
US-FL-Fort Lauderdale
Category 
Administrative/Clerical
Recruiter 
Anne Ryczek
Ad 
..

More information about this job

Overview

 

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver.  With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value.

 

At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds.  Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

 

Corporate Front Office

 

Position Summary:

The Claims Processor assists the Claims Manager and Specialists in the claims processes and procedures.

Responsibilities

  • Develop relationships with customers via telephone & email, investigate insurance policy coverage, interpret rental agreement information, determine fault in auto accidents and document activity on each claim to resolve as quickly and accurately as possible
  • Conduct telephone interviews, corresponds with claimant and witnesses, review police and hospital records; and inspects property damage to determine extent of company's liability, varying method of investigation according to type of insurance
  • Accurately gather claim information from renter, 3rd party and rental branch staff
  • Notify renter of claim via e-mail, post mail and or telephone
  • Handle renter disputes of damage responsibility
  • Determine if file can be pursued; if pursuable, forward file to Claims Specialist
  • Process incoming and outgoing email and post mail for claims (claim creation until billing)
  • Ensure Sixt insurance carrier is aware of all possible and factual liability claims and lawsuits
  • Perform other incidental and related duties as required and assigned.

Qualifications

  • High school diploma or GED
  • Bachelor's degree strongly preferred
  • Excellent organizational skills required
  • Able to multi-task & prioritize
  • Able to adapt quickly in a fast paced environment
  • Strong attention to detail
  • Be able to work independently with minimal supervision
  • Strong customer service skill
  • Be able to effectively work with customers
  • Excellent communication and interpersonal skills
  • Strong analytical skills
  • Proficient in basic computer skills
  • Must be at least 18 years old
  • Must be able to work 40 hours per week
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages (Spanish, Portuguese, German, etc.) is a plus.

Benefits:

 

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

 

We are an Equal Opportunity Employer M/F/D/V.

 

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

 

Come join our team! Apply now.