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Service Agent

Service Agent

Job ID 
2017-1570
Job Locations 
US-WA-Seattle
Category 
Operations / Network of Branch Offices
Recruiter 
Welta Torres
Ad 
..

More information about this job

Overview

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW's internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value.

 

At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

 

Cars.BM.Fleet

 

Position Summary:

The Service Agent cleans and details the interior and exterior of vehicles. The Service Agent also performs regular maintenance, moves vehicles, and performs customer service duties to ensure the proper return of vehicles. 

Responsibilities

  • Wash and dry vehicle exterior by hand or with washing equipment
  • Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body
  • Vacuum, shampoo and clean vehicle interior, ensuring vehicle is detailed to perfection
  • Maintain vehicle needs including windshield fluid, gas, oil, water and other necessities
  • Perform maintenance check including checking antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
  • Ensure appropriate identification is attached to vehicle, including registration, plates, and tracking ID
  • Maintain inventory of cleaning supplies
  • Greet all customers using appropriate dialogue as they arrive on the lot
  • Remind customers to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Perform miscellaneous job-related duties as assigned, including local vehicle deliveries.

Qualifications

  • High school diploma or GED
  • Minimum 6 months of relevant work experience
  • Must be willing to wear company uniforms
  • Must have valid driver's license with a clean driving record
  • Must have the ability to manage stressful or unusual situations
  • Must have the ability to adapt in a fast paced environment
  • Must be at least 18 years old
  • Must be able to work 40 hours per week
  • Must be able to work a flexible schedule including day and/or evening hours
  • Must be authorized to work in the United States.

BENEFITS:

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

 

We are an Equal Opportunity Employer M/F/D/V.

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.