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Jr. Regional Sales Performance Manager

Jr. Regional Sales Performance Manager

Job ID 
2018-1686
Job Locations 
US-WA-Seattle
Category 
Corporate Development
Recruiter 
Diego Brenes
Ad 
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More information about this job

Overview:

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW's internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value. At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit. 

 

Corporate Meeting

Position Summary:

 

The Junior Regional Sales Performance Manager is responsible for training and developing the rental sales agents in the areas of sales and service.  The primary focus is training on optimizing the rental experience by selling extras based on the customer's needs and providing exceptional customer service. As a Junior Regional Sales Performance Manager, you are entrusted with educating our rental sales agents on our products and the Sixt Sales and Service process. You will be expected to become the expert on our fleet and ancillary products and ensure that all assigned locations are properly educating our customers on the products that will enhance their rental experience. Junior Regional Sales Performance Managers will be incentivized and evaluated on predetermined service and sales goals and standards.

 

Responsibilities:

  • Effectively supporting and motivating Rental Sales Agent staff to insure optimal rental experience by maximizing on sales and service opportunities for our customers
  • Assist with training by co-facilitating with your RSPM during Incremental Sales Goes Service and Improved Incremental Sales Training programs
  • Recognition and rewarding sales staff to build employee morale and improve branch culture
  • Conducting Rental Sales Agent Coaching and Feedback evaluations to provide feedback to the respective Branch Managers and RSPM leadership team
  • Document all coaching and feedback evaluations
  • Support in the New Rental Sales Agent Mentor Program
  • Collaborate on motivational contests and programs which drive performance.
  • Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras
  • Do demonstrations on how to make expert recommendations and present every product to every customer every time
  • Provide excellent customer service in all customer contact situations with confidence and professionalism.
  • Meet all sales and service standards when assisting guests
  • Maintain cleanliness and order in the office area
  • Assist with the branch managers and sales performance reviews
  • Complete other job duties as assigned to meet the business needs
  • Handle all telephone and email inquiries in a friendly and helpful manner

 

Qualifications:

  • Associate’s or Bachelor’s degree preferred; High School diploma required
  • Minimum 4 years customer service or sales experience
  • Experience meeting sales quotas or working in highly commissioned positions preferred
  • Exceptional interpersonal and relationship building skills required
  • Ability to follow defined service and sales processes
  • Demonstrate strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Must be able to work a flexible schedule including day and/or evening hours
  • Must have the ability to manage stressful situations in order to maintain good customer service
  • Must have basic knowledge of Microsoft Office Applications
  • Must be willing to wear company uniforms
  • Must have a valid driver's license with a clean driving record
  • Must be at least 21 years old
  • Must be able to work 40 hours per week
  • Must be willing to travel up to 20%
  • Must be authorized to work in the United States and not require sponsorship
  • Ability to communicate in other languages (Spanish, Portuguese, German, etc.) is a plus

Benefits:

 

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid time off, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

 

Compensation:

  • Base hourly rate plus Commission (eligible for overtime)
  • Domestic and International professional growth opportunities.

We are an Equal Opportunity Employer M/F/D/V.

 

The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt Rent a Car, LLC or any of its subsidiaries or brands.

 

Come join our team! Apply now.