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CRM Specialist

CRM Specialist

Job ID 
2018-1687
Job Locations 
US-FL-Fort Lauderdale
Category 
Online/Offline Marketing & Design
Recruiter 
Liza Levin
Ad 
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More information about this job

Overview:

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like mydriver. With revenues in excess of billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value.

 

At Sixt, customers are guests. It’s not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

 

Corporate Front Office

 

Position Summary:

 

Sixt Rent A Car, LLC seeks to appoint a CRM Specialist. This role determines the most effective points of interaction (POI) for marketing campaigns by using reports from the customer information center system. You will apply customer and sales information from the Customer Relationship Management (CRM) system to achieve marketing goals throughout the Unites States.

 

Responsibilities:

  • Manage implementation of direct marketing campaigns including, but not limited to, list generation, customer targeting and activation based on channel engagement.
  • Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
  • Responsible for building customer and vendor relationships. 
  • Liaise with partners to solve issues, communicate needs and create synergy.
  • Identify user needs from user requests and develop strategies by which to meet those needs.
  • Advises internal resources on targeting capabilities based upon customer activation attributes.
  • Critically evaluate information from multiple sources and clearly indicate quality of final analysis.
  • Communicate complex data in comprehensible ways.
  • Determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs.
  • Analyze and report on complex data to meet customer needs.

Qualifications:

  • Bachelor's degree in marketing, business administration or related field, with 3+ years of experience in a relevant role (or an equivalent combination of education/experience).
  • Knowledge of CRM applications and tools.
  • Proven ability to conduct proper research to adapt our business for national markets, leveraging local insights for maximal impact.
  • Highly analytical in nature, as well as able to think outside of the box on a number of occasions.
  • Expert interpersonal relationship skills and organizational skills.
  • Ability to work under little direction as well as superb decision-making skills.
  • Ability to produce on-time quality deliverables in a deadline driven environment while balancing multiple priorities.
  • Experience in a values-driven organization.

Benefits:

 

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

 

We are an Equal Opportunity Employer M/F/D/V.

 

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

 

 

Come join our team! Apply now.