• Rental Sales Agent

    Job Locations US-CA-Los Angeles
    Job ID
    2018-1830
    Category
    Sales
    Recruiter
    Genesis Cota
    Ad
    Yes
  • Who we are:

    Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMWs internationally, however does not consider itself a luxury car rental company. Instead, Sixt is proud to be a company with superior service and better cars for everyone at an exceptional value.

     

    At Sixt, customers are guests. It is not a rental transaction but an experience equivalent to that of a five star hotel. Sixt hires service and sales oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

     

    <img style="display: block; margin-left: auto; margin-right: auto;" src="https://sixt.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=16&hashed=1901138035" alt="JD Counter" width="744" height="347" />

     

    Position Summary:

     

    The Rental Sales Agent is responsible for optimizing the rental experience by selling extras based on the customer's needs, drafting rental agreements, and providing exceptional customer service. As a Rental Sales Agent you are entrusted with educating our customers on their buying options and serving them with the highest level of respect, professionalism and friendliness. You will be expected to become the expert on our fleet and ancillary products and enhance the customers' experience by providing expert recommendations. Rental Sales Agents will be incentivized and evaluated on predetermined service and sales goals and standards. We strive to meet our customers' needs and exceed their expectations on every opportunity.

    What you'll do to be Sixt-cessful:

    • Create the optimal rental experience by maximizing on sales and service opportunities for every customer
    • Greet customers professionally and prepare the rental agreement
    • Advise on and sell optional extras to the customer according to his/her needs
    • Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras
    • Make expert recommendations and present every product to every customer every time
    • Provide excellent customer service in all customer contact situations
    • Meet all sales and service standards
    • Maintain cleanliness and order in the office area
    • Handle customer complaints with professionalism and confidence
    • Complete daily lists and report to the Supervisor and Manager
    • Other job duties as assigned to meet the business needs
    • Handle all telephone and email inquiries in a friendly and helpful manner.

    What you'll need:

    • High school diploma or GED required, Associate’s or Bachelor’s degree preferred
    • Minimum 1 year customer service or sales experience
    • Experience meeting sales quotas or working in highly commissioned positions preferred
    • Exceptional interpersonal and relationship building skills required
    • Ability to follow defined service and sales processes
    • Demonstrate strong verbal and written communication skills
    • Strong organizational skills and the ability to multi-task
    • Must be able to work a flexible schedule including day and/or evening hours
    • Must have the ability to manage stressful or unusual situations in order to maintain good customer service
    • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
    • Must be willing to wear company uniforms
    • Must have a valid driver's license with a clean driving record
    • Must be at least 21 years old
    • Must be able to work 40 hours per week
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Ability to communicate in other languages (Spanish, French, Portuguese, Hebrew, German, etc.) is a plus.

    Compensation:

    • Base plus commission
    • Domestic and International professional growth opportunities.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed