• Branch Manager

    Job Locations US-CA-San Francisco
    Job ID
    2018-1946
    Category
    Operations / Network of Branch Offices
    Recruiter
    Dicea Freeman
  • Who we are:

    Sixt Rent a Car stands for exciting mobility and tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry.

     

    Sixt hires service and sales-oriented individuals, who are excited about cultural experiences interacting with customers and colleagues from many diverse backgrounds.  Sixt is more than just cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

     

    RSA 2018

     

     

    What you'll do to be Sixt-cessful:

    • Ensure the effective process of all types of car rental transactions
    • Provide exemplary customer service and issue resolution
    • Participate in all areas of employee management
    • Understand cost control and achieve individual sales goals
    • Monitor prices and set rates for walk-ups
    • Uphold company standards and processes
    • Increase the market penetration of the branch and increase revenue
    • Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Customer Service Agents and all other staff
    • Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness
    • Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
    • Complete sales calls with Management Trainees to further their development
    • Handle or assist in the resolution of customer service issues if other staff members are unable to
    • Perform other job duties as assigned to meet the business needs.

    What you'll need:

    • Bachelor's degree
    • 5+ years of management experience in the rental car industry
    • Minimum of 10 years of work experience in sales and customer service
    • Must be at least 21 and have a valid driver's license with a clean driving record
    • Must have good supervisory and strong communication skills
    • Exceptional interpersonal and relationship building skills
    • Strong organizational skills with the ability to multi-task
    • Ability to manage stressful or unusual situations to maintain good customer service
    • Ability to work 40 hours per week including day and/or evening hours
    • Must be willing to wear company uniforms
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Ability to communicate in other languages is a plus.

     

     

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